Terms of Use & End User License Agreement
Last updated: June 26, 2026
These Terms of Use and End User License Agreement (the “Terms” or “EULA”) are a legal agreement between you and Information Gates Ltd. (“iGates”, “we”, “us”) for the Documento mobile application, including its software, over-the-air updates, and related services (the “App”). By downloading, installing, or using the App you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App. This agreement is between you and iGates only — not Apple Inc. or Google LLC (see Section 16).
1. The App
Documento is an offline document viewer. It opens and displays documents you select from your device — including Microsoft Word, Excel and PowerPoint files, PDF, RTF, text, email, and other supported formats — and can convert supported documents to PDF and open/extract ZIP and RAR archives. Documento works without an account. Documents you open are processed locally on your device; Documento does not upload your documents to our servers and does not share them with other users.
2. License Grant
Subject to these Terms, iGates grants you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the App on devices you own or control, for your personal or internal business use, in accordance with the usage rules of the app store you obtained it from.
3. Restrictions
You will not, and will not permit others to: (a) copy, modify, distribute, sell, lease, or sublicense the App; (b) reverse engineer, decompile, or disassemble the App except to the extent applicable law permits; (c) remove or alter proprietary notices; or (d) use the App to infringe any third party’s rights or to violate any law or the app store usage rules.
4. Your Documents
You are solely responsible for the documents you open, convert, or extract with the App and for your rights to use them. Documento renders documents for viewing and convenience and does not warrant that a rendered or converted document is a perfect or complete reproduction of the original — always keep your original files. Files you create (for example, a PDF you export) or extract are stored on your device or wherever you choose to send them using your device’s sharing features; iGates does not host or distribute that content.
5. Documento Pro Subscription
Certain features are offered through “Documento Pro”, an auto-renewing subscription.
- Billing. Subscriptions are sold and billed by the Apple App Store or Google Play, not by iGates. Payment is charged to your store account when you confirm the purchase.
- Auto-renewal. The subscription renews automatically for the same period and price unless you cancel at least 24 hours before the end of the current period. Your store account is charged for renewal within 24 hours before the period ends.
- Manage / cancel. Manage or cancel in your store account settings — App Store: Settings → your name → Subscriptions; Google Play: Play Store → Subscriptions. Deleting the App does not cancel a subscription.
- Refunds. Refunds are handled by the applicable app store under its policies; iGates does not process payments and cannot issue store refunds.
- Price changes. We may change prices for future periods; where required, changes apply only after notice and your consent in accordance with store rules.
6. Advertising & Consent
The free version is supported by advertising provided through Google AdMob. Where required by law (e.g., the EEA and UK), the App requests consent through Google’s User Messaging Platform before serving personalized ads, and on iOS may present Apple’s App Tracking Transparency prompt. An active Documento Pro subscription removes ads.
7. Third-Party Services & Open Source
The App uses third-party services that have their own terms and privacy practices, including Google AdMob (advertising) and Google Firebase (analytics, crash reporting, and push messaging). The App also includes open-source components, each under its own license; attributions are listed in the App’s Legal screen. Your use of those services and components through the App is subject to their respective terms.
8. Privacy
Your use of the App is also governed by our Privacy Policy, which describes what the App and its third-party services collect and how it is used.
9. Intellectual Property
The App — including its software, design, and trademarks (other than third-party and open-source components) — is owned by iGates and protected by intellectual-property laws. Except for the license in Section 2, no rights are transferred to you.
10. Updates
We may provide updates, including over-the-air updates to the App’s engine, to add features, fix issues, or maintain compatibility. These Terms apply to all updates unless an update is accompanied by separate terms.
11. Disclaimer of Warranties
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. iGates DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DOCUMENTS WILL RENDER OR CONVERT ACCURATELY OR COMPLETELY. Some jurisdictions do not allow certain warranty exclusions, so some may not apply to you.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, iGates AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, DOCUMENTS, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO THE APP. iGates’ TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE APP IN THE 12 MONTHS BEFORE THE CLAIM OR USD 50. Some jurisdictions do not allow certain limitations, so some may not apply to you.
13. Termination
These Terms apply until terminated. Your license ends automatically if you breach them; you may end it by deleting the App. Sections that by their nature should survive (including 4, 9–12, and 14) survive termination.
14. Governing Law
These Terms are governed by the laws of the State of Israel, without regard to conflict-of-laws rules, except where app store usage rules or mandatory local consumer-protection laws require otherwise.
15. Changes to These Terms
We may update these Terms from time to time. Material changes are reflected by updating the “Last updated” date and, where appropriate, through the App or store listing. Continued use after changes take effect constitutes acceptance.
16. Platform-Specific Terms
Apple App Store
If you obtained the App from the Apple App Store, you acknowledge and agree:
- These Terms are between you and iGates only, not Apple, and Apple is not responsible for the App or its content.
- Apple has no obligation to furnish any maintenance or support for the App.
- In the event of any failure of the App to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the App.
- Apple is not responsible for addressing any claims relating to the App, including product-liability, legal/regulatory, or consumer-protection claims, or any third-party intellectual-property infringement claim.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated “terrorist-supporting,” and are not on any U.S. Government prohibited/restricted-party list.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Google Play
If you obtained the App from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the App.
17. Contact
Questions about these Terms: documento@igates.co.il